Edredo User and Product Privacy Policy

Introduction

Edredo. ("Edredo," "we," "us," or "our") is a cloud-based learning management system and an academic networking platform where users create, consume, and engage with learning content. Edredo takes the private nature of your information very seriously. This policy regarding our privacy practices (the "Privacy Policy") lays out how we manage and treat the information we collect when you visit and use edredo.com (the "Site") and/or our iOS and Android mobile applications (collectively with the Site, the "Services or/and Product").

Edredo is a subsidiary of Opensense labs, a technology company that empowers companies to build beautiful technological solutions and find and grow their audience. We may share non-personal information with our supporting companies for purposes such as product improvements, research and analysis, and to help them provide you with more relevant experiences. When you register and use the Services, you also give your consent to the collection, transfer, manipulation, storage, disclosure, and other uses of your information as described in this Privacy Policy; please read it carefully.

What this Privacy Policy covers

This Privacy Policy covers our treatment and management of information gathered about you by us and by our partners or that we share with our partners. This Privacy Policy does not apply to the practices of third parties that we do not own, control, or manage, including but not limited to any third-party websites, services, applications, or businesses ("Third-Party Services"). We don't take responsibility for the content or privacy policies of those Third-Party Services. Although we carefully choose our third-party services and ensure that they have equal respect toward your privacy.

Account Information

When you create an account on the Services (an "Account"), we'll ask you for information such as, but not limited to, your name, username, password, age, location, profession, your picture, and email address, which is hereby referred to as "Account Information." We may use Account Information, alone or together with other information, to enhance and improve the Services, such as by personalization. We use your email address to verify your Account and to communicate with you, as described in more detail below. We also allow users to look for their friends by email address/username.

Information about Your Accounts on Third-Party Services

You can link your Account to certain Third-Party Services. In order to do so, you may provide us with your username or other credentials for a Third-Party Service, and you may then be required to log into that Service. Upon the completion of this process, we will receive a token that allows us to access your account on that service so that we can, for example, integrate your account with that third-party service if you ask us to do so. We do not receive or store your passwords for your Third-Party Service accounts.

Information Obtained from Third-Party Services

In certain cases, we may partner with Third-Party Services that may provide information about you. Such information could include, for example, your gender, depending on whether you have disclosed that information to that third party and made it available for other products/services to access. Depending on the extent of this information obtained, we may use it to develop new Services or to improve or enhance the current Product/Services.

Email Communications with Us

As part of the Services, you may occasionally receive email and other communications from us. Product and administrative communications relating to your Account (e.g., for Account recovery or password reset) are considered part of the Services and your Account, from which you may not be able to opt-out. We also may send you other kinds of emails, which you can opt-out of either from your Account Settings page or by using the unsubscribe link in the emails themselves, depending on the source and method of email communication.

User Content: By default, all sharing through the Services is public, and when you provide us with content, it is published so that anyone can view it. This means you should assume that anything you publish is publicly accessible unless you have explicitly selected specific content to be shared privately. There are certain exceptions where a few content types, such as direct email messages and comments, can only be viewed by their intended recipients.
However, please keep in mind that anything you share privately with another user may be posted publicly by that user. Content published and shared publicly is accessible to everyone, including search engines, and you may lose any privacy rights you might have regarding that content. In addition, information shared publicly may be copied and shared throughout the Internet, including through actions or features native to the Services.

Indigenous Features: The Services allow you to perform native actions that are integral to our products, such as liking a post, reposting a post, commenting on a post, and following a post. All these actions are public, meaning anyone can view the details of a post, such as who liked it, reposted it, or replied to it. There are exceptions where some or all of these actions, such as commenting on a post, can be done anonymously. We use information about these indigenous actions to improve the Services, personalize your Edredo account and experience, and provide you with new posts relevant to your interests, better search results, and more relevant advertising.

Information Related to Use of the Services/data collected via technology: We collect information about how people use the Services, including those with an Account. This information is collected in our log files each time you interact with the Services. We use internal tools and third-party applications and services, such as Google Analytics and Apache Unomi, to collect and analyze this information. Some of this information may be associated with your Internet Protocol Address ("IP Address"), connected with your Account, or used in aggregate form for statistical purposes. We also collect your IP Address when you make a post or add any content, including anonymous posts or comments. This information helps us enhance, improve, protect, and develop new Services, personalize content, provide targeted advertising, improve search results, identify trending or popular content, fight spam, malware, and identity theft, and ensure legal and safety compliance.

"COOKIES": We may use both session cookies (which expire once you close your web browser) and persistent cookies (which remain on your computer until you delete them) to provide you with a more personalized and interactive experience on our Site. We may also store unique or near-unique identifiers associated with your Account in our cookies.

Information Related to Your Web Browser: We automatically receive and record information from your web browser when you interact with the Services, including your browser type and version, device type, operating system and version, language preference, referring website or service, date and time of each request, screen display information, and information from cookies placed on your web browser.

Location Information: In some cases, we collect and store information about your approximate location by converting your IP Address into a rough geolocation.

Information Related to Your Mobile Device: We may collect and store information related to your mobile device. In some cases, we may receive, generate, or assign a unique identifier to your mobile device for the purposes described above in "Information Related to Use of the Services."

With Whom Your Information Is Shared: We never share information we receive from you unless: (a) we have your permission to share that information; (b) we have given you prior notice that the information will be shared and with whom, as stated in this Privacy Policy; or (c) the information is aggregate information or other non-identifying information.

Information You Share with Third-Party Services: You may access Third-Party Services through the Services, such as by clicking on external links. You may also choose to share information you provide to us, such as blog posts, courses, and quizzes, with those Third-Party Services (e.g., by sharing posts on Twitter or Facebook). This Privacy Policy only governs information we collect, and you are responsible for reading and understanding the privacy policies of those Third-Party Services.

Information Shared with Other Third Parties: We may share or disclose non-private information, aggregate information, or other non-personally-identifying information with individuals and entities we do business with.

At Edredo, we are committed to protecting the privacy and personal information of our users. This Privacy and Retention Policy outlines how we collect, use, store, and delete data in compliance with applicable laws and regulations. By using our services, you acknowledge that you have read and understood this policy.

Data Collection and Processing

Your privacy policy must comply with applicable laws and regulations and must accurately and clearly explain the data you are processing, how you are processing it, the purposes for processing it, and how users can request deletion of their data. During testing, we found that your privacy policy does not explain how users can request data deletion. Please update your privacy policy to include this information before submitting an appeal.

Include the fact that current data processing involves deriving various statistics for site users, and when a user deletes their account with Edredo, all data, including historical activity, will be permanently deleted.

Types of Data Collected

When you use Edredo, we collect the following types of data:

Personal Information: This includes information provided by you during the registration process, such as your name, email address, and any other voluntary information. Usage Data: We collect information about your interactions with Edredo, including browsing activity, searches, and preferences. Statistical Data: We derive various statistics from aggregated and anonymized user data to improve our services and enhance the user experience. This includes analyzing trends, patterns, and user behavior on the site.

Purposes of Data Processing

We process your data for the following purposes:

To provide and improve our services, including personalizing content and recommendations based on your preferences. To communicate with you regarding your account, updates, and important information about our services. To analyze user behavior and derive statistics to enhance our services and develop new features. To comply with legal obligations and respond to law enforcement requests or court orders.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Once the purposes for data processing are fulfilled, we will delete or anonymize your personal information unless required to retain it for legal, regulatory, or legitimate business purposes.

Use of Google Workspace APIs: We do not utilize Google Workspace APIs for developing, improving, or training any generalized or non-personalized AI/ML models. The Google OAuth integration is solely used to access your name and email address for authentication purposes on our platform and to facilitate adding live classes to your Google Calendar. We do not use any Google Workspace APIs for AI-related activities.

Data Deletion

If you wish to delete your data from Edredo, you can do so by following the step:

Account Deletion: To delete your account and associated personal information, navigate to the account settings section within the Edredo platform. Select the option to delete your account and follow the provided instructions to complete the process. Please note that once your account is deleted, all your data, including historical activity, will be permanently removed and cannot be recovered.

Security Measures

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage can be guaranteed as 100% secure. Therefore, while we strive to protect your data, we cannot guarantee absolute security.

Updates to the Policy

We may update this Privacy and Retention Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other means of communication. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests related to your privacy or this policy, please contact our Data Protection Officer at support@edredo.com.

By using Edredo, you consent to the collection, use, and retention of your data as described in this Privacy and Retention Policy.